Date: April 2025
Client Type: Self (REDSUN)
Bank: IndusInd Bank
Issue: ₹10,000 charged for unwanted credit card upgrade
Action: Call recording, escalation, reversal initiated
Status: Amount successfully reversed
Feedback: "Handled it professionally under REDSUN. My first win – confidence doubled!"
Date: April 2025
Client Type: Individual Borrower
Bank: SMFG India Credit
Issue: Threatening visits by recovery agents
Action: Legal rights explained, complaint filed
Status: Harassment stopped; protected under Redsun
Feedback: "They stopped the harassment. Thank you REDSUN!"